Welcome to the services provided by CloudFlank! To protect your rights and clarify the rights and obligations of both parties, please carefully read the following Terms of Service. By using CloudFlank's services, you acknowledge that you have read, understood, and agreed to comply with all the terms. If you do not agree with any part of these terms, please do not use our services.
Table of Contents
1.Scope of Services
2.Service Usage Rules
3.Fees and Payment
4.Data Protection and Privacy
5.Service Interruption and Force Majeure
6.Intellectual Property
7.Amendments and Updates
8.Termination and Restrictions
9.Dispute Resolution
10.Contact Information
11.Final Provisions
Scope of Services
CloudFlank provides cloud agency and dedicated cloud IP services, including but not limited to multi-cloud agency services, customized dedicated cloud IP connection services, high-speed data transfer solutions, hybrid cloud architecture support, data privacy protection, and round-the-clock technical support. Our services cover multiple countries and regions, enabling users to overcome geographical restrictions with dedicated IP addresses, thereby optimizing their internet connectivity experience.
Service Usage Rules
Users agree to use CloudFlank's services solely for lawful purposes and must not engage in any illegal, infringing, or harmful activities, including but not limited to unauthorized access, spreading malware, or resource abuse. Users must ensure their actions comply with relevant laws and regulations of their location. CloudFlank is not liable for any legal responsibilities arising from user activities. Additionally, users must securely manage their account information, ensuring it is accessed only by authorized personnel.
Fees and Payment
CloudFlank's service fees are based on specific service type, region, bandwidth, and data usage, with all charges adhering to the latest pricing on the official website. Users must pay service fees on time; failure to do so may result in service suspension or account freezing. We support various payment methods, including major credit cards, bank transfers, and cryptocurrencies (like USDT). Specific payment methods and refund policies are detailed on the website.
Data Protection and Privacy
CloudFlank is committed to protecting user data privacy and strictly complies with applicable data protection regulations. We promise not to sell or otherwise disclose user data to unauthorized third parties. Users authorize CloudFlank to use necessary data within the service scope to ensure normal operation. Upon service termination, CloudFlank will securely delete or archive user data within a reasonable time.
Service Interruption and Force Majeure
In case of service interruption due to technical maintenance, system upgrades, or force majeure (such as natural disasters, war, cyberattacks), CloudFlank will notify users in advance via website announcements or emails and will strive to minimize downtime. CloudFlank is not liable for losses due to force majeure. If prolonged service unavailability is caused by us, users may request compensation, the specifics of which will be agreed upon separately by both parties.
Intellectual Property
All content related to CloudFlank and its services, including but not limited to software, designs, documentation, and trademarks, are owned by CloudFlank or legally licensed. Users only have the right to use the content and may not reverse engineer, modify, copy, or distribute it. Prior written authorization is required for quoting or reusing our content.
Amendments and Updates
CloudFlank reserves the right to modify these Terms of Service at any time. The revised terms will be published on the website and take effect immediately. Users are responsible for regularly reviewing the latest terms, and continued use of the services indicates acceptance of the revised terms. If users disagree with the new terms, they should immediately stop using CloudFlank's services.
Termination and Restrictions
CloudFlank reserves the right to suspend or terminate services if a user violates these terms and may pursue legal action. If a user wishes to terminate services, they should notify CloudFlank in advance and settle all unpaid fees. After service termination, CloudFlank is no longer responsible for user-stored data, and users are advised to back up important data in a timely manner.
Dispute Resolution
These Terms of Service are governed by the laws of the location of CloudFlank's headquarters. Any disputes arising from these terms should first be resolved through amicable negotiation. If negotiations fail, either party may submit the dispute to the competent court at the headquarters for resolution.
Contact Information
If you have any questions about these Terms of Service or CloudFlank's services, please contact us via:
- Email: [email protected]
- Company Address: CloudFlank Headquarters, Silicon Valley, California, USA
Final Provisions
If any provision of this agreement is found to be invalid or unenforceable, it shall be construed in a manner consistent with applicable law to reflect the original intent of the provision, and the remaining provisions of this agreement shall remain in full force and effect. Failure to exercise or enforce any right or provision of this agreement shall not constitute a waiver of such right or provision.